Privacy policy

At SHAPOURA, we respect your privacy and are committed to protecting the personal information we collect through our website and services.

This Privacy Policy explains how SHAPOURA LLC collects, uses, discloses, retains, and protects personal information when you visit or use shapoura.com, place an order, communicate with us, or otherwise interact with our services.

SHAPOURA LLC is a company organized in the State of Wyoming, United States, and serves customers internationally.

By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy, subject to any rights and protections that may apply under applicable law.

1. Company Information

Company: SHAPOURA LLC
State of Formation: Wyoming, United States
Website: shapoura.com
Email: support@shapoura.com

For purposes of this Privacy Policy, “SHAPOURA,” “we,” “us,” and “our” refer to SHAPOURA LLC.

2. Information We Collect

Depending on how you interact with SHAPOURA, we may collect the following categories of personal information:

Information You Provide Directly

  • Full name;
  • Email address;
  • Telephone number;
  • Shipping and billing address;
  • Account information, where applicable;
  • Order and purchase information;
  • Product preferences and shopping information;
  • Information you provide when contacting customer support; and
  • Other information you voluntarily provide to us.

Payment Information

Payments may be processed through third-party payment processors.

SHAPOURA generally does not store complete credit or debit card numbers on its own systems. Payment information may be collected and processed directly by our payment providers in accordance with their own privacy policies and security practices.

Automatically Collected Information

When you access or use our Website, we and our service providers may automatically collect certain technical and usage information, which may include:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Approximate location derived from technical information;
  • Pages viewed and interactions with the Website;
  • Referring and exit pages;
  • Date and time of access;
  • Website usage and browsing information; and
  • Cookies and similar technologies.

Communications

If you contact SHAPOURA through email, customer service, forms, social media, or other communication channels, we may retain information contained in those communications.

3. How We Use Personal Information

SHAPOURA may use personal information for legitimate business and operational purposes, including to:

  • Process, fulfill, and deliver orders;
  • Process payments and transactions;
  • Provide customer service and respond to inquiries;
  • Send order confirmations, shipping notifications, and other transactional communications;
  • Manage customer accounts, where applicable;
  • Provide, maintain, improve, and personalize the Website;
  • Understand how customers interact with our Website and products;
  • Detect, prevent, investigate, and address fraud, abuse, unauthorized activity, and security incidents;
  • Protect the rights, property, safety, and security of SHAPOURA, our customers, and others;
  • Comply with applicable legal, tax, accounting, regulatory, and law-enforcement requirements;
  • Enforce our agreements, policies, and terms; and
  • Send marketing communications, promotional offers, and other advertising where permitted by applicable law and, where required, with your consent or other legally required authorization.

4. Marketing Communications

If you subscribe to SHAPOURA marketing communications, we may use your email address or other contact information to send newsletters, promotional messages, product updates, offers, and other marketing communications.

You may unsubscribe from marketing emails at any time by:

  • Clicking the unsubscribe link included in the applicable email; or
  • Contacting us at support@shapoura.com.

Even if you opt out of marketing communications, we may continue to send non-promotional communications necessary to complete or manage your transactions, such as order confirmations, shipping updates, account notices, security notifications, or customer service responses.

5. Cookies and Similar Technologies

SHAPOURA and its service providers may use cookies, pixels, tags, scripts, and similar technologies to:

  • Operate and secure the Website;
  • Remember preferences and settings;
  • Understand Website usage;
  • Measure advertising and marketing performance;
  • Improve Website functionality and user experience; and
  • Where permitted, provide relevant advertising or personalized content.

Depending on your location and applicable law, you may have choices regarding certain cookies and tracking technologies.

For more information, please review our Cookie Policy.

6. How We Share Personal Information

SHAPOURA may disclose personal information to third parties when reasonably necessary to operate our business, provide services, fulfill orders, or comply with applicable law.

These recipients may include:

  • Payment processors and financial service providers;
  • Shipping, delivery, fulfillment, and logistics providers;
  • Website hosting, e-commerce, cloud storage, and technology providers;
  • Customer service and communication providers;
  • Analytics and advertising providers;
  • Fraud prevention and security providers;
  • Professional advisors, including legal, accounting, tax, and compliance professionals;
  • Government authorities, law enforcement agencies, courts, or other parties where required or permitted by law; and
  • Other service providers acting on our behalf.

We do not sell or rent personal information for money.

However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary commercial sale. Where such laws apply, SHAPOURA will provide any disclosures, opt-out rights, or other choices required by applicable law.

7. International Data Transfers

Because SHAPOURA operates internationally and uses service providers located in different countries, personal information may be transferred to, stored in, or processed in countries other than the country where you reside.

The privacy and data protection laws of those countries may differ from those in your jurisdiction.

Where applicable law requires specific safeguards or transfer mechanisms for international data transfers, SHAPOURA will take reasonable steps to comply with those requirements.

8. Data Retention

SHAPOURA retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services;
  • Complete transactions;
  • Maintain appropriate business and transaction records;
  • Comply with legal, tax, accounting, and regulatory obligations;
  • Resolve disputes;
  • Detect and prevent fraud or abuse;
  • Enforce agreements; and
  • Protect our legal rights.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, SHAPOURA may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Data Security

SHAPOURA takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

Depending on the circumstances, these measures may include access controls, authentication procedures, security monitoring, encryption or other protective technologies, and appropriate safeguards provided by our service providers.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, SHAPOURA cannot guarantee absolute security of personal information or eliminate every possible security risk.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.

These rights may include:

  • The right to request access to certain personal information;
  • The right to request correction of inaccurate personal information;
  • The right to request deletion of personal information, subject to applicable exceptions;
  • The right to obtain information about how personal information is collected, used, and disclosed;
  • The right to opt out of certain forms of targeted advertising, sale, or sharing of personal information where applicable;
  • The right to limit certain uses of sensitive personal information where applicable;
  • The right to withdraw consent where processing is based on consent;
  • The right to object to certain processing activities where applicable; and
  • The right to appeal a decision concerning a privacy request where required by applicable law.

Not all rights apply to every individual or in every jurisdiction, and certain legal exceptions may apply.

To submit a privacy request, contact us at:

support@shapoura.com

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure.

11. California Privacy Rights

If you are a California resident and applicable California privacy law applies to SHAPOURA’s processing of your personal information, you may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable thresholds, these rights may include rights relating to:

  • Accessing information about the personal information collected;
  • Requesting deletion of personal information;
  • Requesting correction of inaccurate personal information;
  • Opting out of certain sales or sharing of personal information;
  • Opting out of certain targeted advertising activities;
  • Limiting certain uses of sensitive personal information; and
  • Receiving equal treatment for exercising applicable privacy rights.

California privacy rights are subject to applicable legal requirements and exceptions.

To submit a request, contact:

support@shapoura.com

If applicable law requires SHAPOURA to provide a specific notice or mechanism for exercising a California privacy right, we will provide it as required.

12. Children’s Privacy

SHAPOURA does not knowingly collect personal information from children in circumstances where doing so would violate applicable law.

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 without legally required authorization.

If you believe that a child has provided personal information to SHAPOURA in violation of applicable law, please contact us at support@shapoura.com.

Where required by applicable law, we will take reasonable steps to delete the information.

13. Third-Party Websites and Services

Our Website may contain links to websites, applications, social media platforms, payment providers, advertising platforms, or other services operated by third parties.

SHAPOURA is not responsible for the privacy practices, content, security, or policies of third-party services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Do Not Track Signals

Some web browsers and devices may provide “Do Not Track” or similar signals.

Because there is currently no universally accepted standard for responding to such signals in every context, SHAPOURA may not respond to all browser-based Do Not Track signals.

Where applicable law requires SHAPOURA to recognize a specific privacy preference signal, SHAPOURA will comply with the applicable legal requirements.

15. Changes to This Privacy Policy

SHAPOURA LLC may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any changes will be posted on this page. The “Last Updated” date shown at the end of this section indicates the date on which this Privacy Policy was most recently updated.

We encourage you to review this Privacy Policy periodically to remain informed about how SHAPOURA handles personal information.

Last Updated: August 10, 2026

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or SHAPOURA’s handling of personal information, please contact us at:

SHAPOURA LLC
Email: support@shapoura.com
Website: shapoura.com